HR Generalist

by Careers

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Sandbox Banking is looking for an exceptional HR lead who wants to reshape how innovative software is integrated with enterprise systems, starting with the financial services industry.  We have rapidly growing revenue, are backed by Y Combinator (W17), and have raised seed capital.  We are a remote team with employees across the continental US.

Sandbox is an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are searching for a driven HR generalist to anchor our HR department and take over hiring, training, and onboarding for our company. This role is crucial in helping Sandbox Banking scale successfully and position ourselves for continued growth and falls into the following categories

Responsibilities

  • Develop and implement HR strategies and initiatives aligned with the overall business strategy
  • Work with leadership team for implementation of employee engagement programs
  • Report to management and provide decision support through HR metrics
  • Ensure legal compliance throughout human resource management
  • Maintain pay plan and benefits program
  • Bridge management and employee relations by addressing demands, grievances or other issues
  • Lead work efforts with our key partners to deliver on critical HR functions including our PEO Insperity for payroll and employee services and benefits as well  and law firm partner and recruiter(s)
  • Vendor management assistance 
  • Remote team management AND own In person collaboration and workspace administration 
  • Development of employee related policies and procedures for a growing organization
  • Support current and future business needs through the development, engagement, motivation and preservation of human capital
  • Nurture a positive working environment

Recruitment and Talent specific responsibilities

  • Formulating a recruitment plan for the organization
  • Ensuring job descriptions, policies, and procedures are in place
  • Creating and placing job postings and other media to attract candidates
  • Overseeing sourcing, hiring, and employee acquisition processes.
  • Onboarding new hires, Offboard leaving employees
  • Monitoring and reporting on success, talent needs, and plans
  • Collaborating with hiring managers to ensure the effective sourcing and retention of talent.
  • Applying strategies to attract diverse candidates to all areas of the business 

Learning and Development

  • Implement, oversee and manage a performance management system that drives high performance
  • Assess training needs to apply and monitor training programs
  • Communicating with external sources, i.e. peer organizations to acknowledge any trends in recruitment, workforce development, and markets which could impact upon the business

Qualifications

We are looking for a top-notch HR partner who will be an exceptional leader who leverages their knowledge and network to build the organization’s potential.  Having commercial and analytical know-how is required, as is having strong communication and leadership skills. You must be strategic, influential and confident in building relationships with employees at all levels

  • 3-5 years of HR experience at a growth stage company
  • Ability to consistently make strategic, data-driven decisions
  • Interpersonal and motivational skills; you should be capable of building relationships across the organization. 
  • Knowledge of hiring processes, skill development, and organizational analysis framework as well as ability to implement and leverage technology for talent acquisition.
  • An understanding of state and federal legal processes, requirements, and legislation.- ability to leverage legal and PEO partners where needed
  • Skilled at negotiation, presentation, and execution.
  • Excellent at both verbal and written communication.
  • People oriented and results driven
  • Knowledge of HR systems and databases
  • Excellent active listening, negotiation and presentation skills
  • Competence to build and effectively manage interpersonal relationships at all levels of the company

Compensation

Compensation is commiserate with experience.  Sandbox Banking offers a compensation package including of salary and stock options as well as a competitive benefits package. 

Compensation range for the position is $90,000-100,000 US Dollars annually

Next Steps

Please email resumes, CVs, and other relevant materials to hiring@sandboxbanking.com along with a brief description of why you’re interested in the role.

Sales Account Executive

by Careers

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Sandbox Banking is looking for an exceptional Director of Revenue Operations who wants to reshape financial services infrastructure by ensuring that consumers and businesses have access to fintech software within their banking institutions. We have rapidly growing revenue, customers that love our product and investment from Y Combinator (W17) and Horizon VC. We are a distributed team with employees across the United States.


Sandbox is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.le, providing hands-on guidance and mentorship to a team of two support engineers. This role is a great opportunity for someone who possesses impeccable interpersonal skills, has an analytical mindset and the desire to shape a growing support team.

Product

Sandbox Banking provides financial institutions (FIs) a better way to integrate fintech software with their existing systems through our low-code fintech integration builder – Glyue.

North American regional/community banks and credit unions are overhauling the digital experiences they deliver to customers. Increasingly, they solve this challenge by sourcing software from fintechs — companies that specialize in building and operating financial services software.  The fintechs can be existing vendors like FIS, Fiserv or Salesforce, newer entrants like nCino, Five9 or Snowflake, and many that are at an earlier stage. Unfortunately, distributing new software to FIs has historically been a long and painful process because of data security and system integration hurdles.

Sandbox empowers FIs and vendors to quickly and safely build new fintech integrations — our Glyue tool lets anyone who can use Excel formulas participate in connecting banking systems. Think ‘Turbotax for banking integration’.  Furthermore, the platform’s fine-grained authentication and permissions model provides FIs with strict control over which people/software can access particular banking data and operations.

FIs and fintechs love the platform.  FIs are able to quickly and cost-effectively leverage cutting-edge solutions without compromising on integration; fintechs don’t need to spend time and money on activities outside of core product development and distribution.

Why Work at Sandbox?

  • Small team that is growing fast— your impact will quickly be meaningful. 
  • Teammates who are smart, curious, and driven to succeed.  You will always be learning.
  • You’ll be joining a rocketship company with rapid revenue growth, a significant client base (80+ banks and credit unions), enterprise fintech partners (nCino, Blend, Upstart, every publicly traded core provider in N.America), prestigious investors (e.g. Y Combinator, SixThirty, Horizon VC), and great unit economics.  There are a myriad of benefits to working for a company that wins.
  •  Ownership of problems from start to finish
  •  Significant customer interaction
  •  Your ideas and opinions about the product will matter.  Everyone in our company contributes to our product roadmap.
  • You’ll learn skills and technologies useful to your broader professional development
  •  Remote-first organization that provides geographic flexibility (although all employees must live within the US)
  • Competitive Base Salary and variable compensation package
  •  You’ll watch your work transform an entire industry

About the Role

Sandbox Banking is hiring an Account Executive, who will be a senior sales rep in the revenue organization. We are looking for a passionate, motivated, high-performing salesperson with experience selling data driven SaaS technology. 

The ideal candidate historically meets and exceeds quota, thrives on winning and is willing to take the necessary steps to get there including but not limited to aggressively prospecting, building and maintaining a pipeline of 4-5X quota, as well as possessing the ability to strategically navigate through organizations to get in front of key decision makers. 

Responsibilities

  • Own and manage the full-sales-cycle (e.g., opportunity creation, qualification, discovery, product demonstration, pricing and proposals, negotiation, closed won/lost, etc.) and sales outcomes within Sandbox Banking’s culture and values – most especially, Team 1st 
  • Generate pipeline at high velocity within the Banking Industry
  • Utilize sales tools to draw-in potential buyers or to solicit new potential customers.  Initiate contact with potential customers through cold-calling, LinkedIn, emails, and other resources with the ability to create own email sequences
  • Collaborate closely and effectively with customers via a consultative, solution selling, customer journey continuity approach during every phase of the sales cycle 
  • Manage sales cycles using the MEDDIC sales methodology 
  • Intimately understand our customers’ goals, current business processes and solutions, pain and gain points, budgets, and business outcomes they are trying to solve with Sandbox Banking

Qualifications

  • 5+ years of field selling experience with a 3-6 month sales cycles and an ACV of $30-100k, ideally at a high-growth SaaS company in the FinTech vertical
  • Strong appetite for finding new business and extensive experience managing full-cycle sales 
  • An excellent communicator – you know how to communicate ideas in a succinct manner, whether in email, video, or in a conversation.
  • Strong executive presence and ability to challenge CXO’s with a thought leading perspective on the banking industry and a natural trusted advisor 
  • Strong presentation skills and the ability to articulate complex concepts to cross-functional audiences 
  • Exceptional collaboration and relationship-building skills – with the ability to develop working relationships at all levels of management, both internal and external to Sandbox Banking
  • Thrive in a fast-paced, challenging, and collaborative environment
  • Experience with Salesforce
  • Experience in cold calling and generating new leads

We would be especially excited if you have worked closely with Banks and Credit Unions, at a SaaS organization – Selling Core Banking Solutions, LOS, KYC, AML, Call Center, etc.

Compensation

Compensation is commiserate with experience. Sandbox Banking offers a compensation package including of salary, variable compensation and stock options as well as a competitive benefits package for this position.

Compensation range for the position is $100,000-120,000 US Dollars annually.

Next Steps

Please email resumes, CVs, and other relevant materials to hiring@sandboxbanking.com along with a brief description of why you’re interested in the role.

Technical Support Lead

by Careers

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Sandbox Banking is looking for an experienced Technical Support Lead to join our team. As the Technical Support Lead, you will be responsible for overseeing and coordinating the timely resolution of support tickets, managing client escalations, and sharing support metrics with management. The ideal candidate will lead by example, providing hands-on guidance and mentorship to a team of two support engineers. This role is a great opportunity for someone who possesses impeccable interpersonal skills, has an analytical mindset and the desire to shape a growing support team.

Why Work at Sandbox?

  • Small team — your impact will be meaningful
  • Teammates who are smart, curious, and driven to succeed. You will always be learning.
  • You’ll be joining a rocketship company with rapid revenue growth, a significant client base (80+ banks and credit unions), prestigious investors (e.g. Y Combinator, SixThirty), and great unit economics. There are a myriad of benefits to working for a company that wins.
  • Ownership of problems from start to finish
  • Significant customer interaction
  • Your ideas and opinions about the product will matter. Everyone in our company contributes to our product roadmap.
  • You’ll use a variety of technologies across our entire software stack
  • Remote-first organization that provides geographic flexibility (although all employees must live in the US)
  • Salary and stock option compensation
  • Your work will transform an entire industry

Responsibilities

  • Ensure the prompt and efficient resolution of technical support issues as an individual contributor and team leader.
  • Collaborate with individuals across solution engineering, project management and platform engineering to address and resolve customer escalated or priority issues.
  • Keep the team updated and trained on new product features and enhancements.
  • Guide customers on the use of new and existing product functionality.
  • Develop and document technical processes and procedures.
  • Mentor team on advanced troubleshooting and case management skills.
  • Lead team retrospectives for tickets which are not resolved in a timely manner.
  • Assess performance, job satisfaction and career development via weekly one-on-ones with team members.
  • Provide management with insight into the support team’s capacity and performance via metrics captured in the ticketing system.

Qualifications

  • 3+ years of experience in technical support with at least 1 year as a lead.
  • Attention to detail as it relates to creating documentation, tracking errors and managing/troubleshooting client installations
  • Excellent communication skills, both written and verbal, with the ability to effectively communicate technical concepts to non-technical individuals.
  • Ability to work under pressure and handle multiple priorities in a fast-paced environment.
  • Professional experience with Jira or a similar ticketing system.
  • Professional experience with Python or a similar scripting language.
  • Professional experience with Salesforce or a similar CRM system.
  • Professional experience with Confluence or a similar document management system.

Bonus Experience

  • Startup or early stage company exposure.
  • Banking/Finance/FinTech exposure.
  • Banking core (Fiserv, FIS, Jack Henry) exposure.
  • SAAS product support.
  • Software integration and/or data engineering exposure.
  • Information security and regulatory compliance exposure.

Logistical Requirements

  • Ability to travel for one week, twice per year to an all-hands onsite.
  • Legal authorization to work for Sandbox Banking.  NOTE: We are unable to sponsor work visas at this time.

Compensation

Compensation is commiserate with experience.  Sandbox Banking offers a compensation package including of salary and stock options as well as a competitive benefits package for this position. 

Compensation range for the position is $90,000-100,000 US Dollars annually.

Next Steps

Please email resumes, CVs, and other relevant materials to hiring@sandboxbanking.com along with a brief description of why you’re interested in the role.

Director of Revenue Operations

by Careers

Back to Careers

Sandbox Banking is looking for an exceptional Director of Revenue Operations who wants to reshape financial services infrastructure by ensuring that consumers and businesses have access to fintech software within their banking institutions. We have rapidly growing revenue, customers that love our product and investment from Y Combinator (W17) and Horizon VC. We are a distributed team with employees across the United States.


Sandbox is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Product

Sandbox Banking provides financial institutions (FIs) a better way to integrate fintech software with their existing systems through our low-code fintech integration builder – Glyue.

North American regional/community banks and credit unions are overhauling the digital experiences they deliver to customers. Increasingly, they solve this challenge by sourcing software from fintechs — companies that specialize in building and operating financial services software. The fintechs can be existing vendors like FIS, Fiserv or Salesforce, newer entrants like nCino, Five9 or Snowflake, and many that are at an earlier stage. Unfortunately, distributing new software to FIs has historically been a long and painful process because of data security and system integration hurdles.

Sandbox empowers FIs and vendors to quickly and safely build new fintech integrations — our Glyue tool lets anyone who can use Excel formulas participate in connecting banking systems. Think ‘Turbotax for banking integration’. Furthermore, the platform’s fine-grained authentication and permissions model provides FIs with strict control over which people/software can access particular banking data and operations.

FIs and fintechs love the platform. FIs are able to quickly and cost-effectively leverage cutting-edge solutions without compromising on integration; fintechs don’t need to spend time and money on activities outside of core product

Why Work at Sandbox?

  • Small team that is growing fast— your impact will quickly be meaningful. 
  • Teammates who are smart, curious, and driven to succeed.  You will always be learning.
  • You’ll be joining a rocketship company with rapid revenue growth, a significant client base (80+ banks and credit unions), enterprise fintech partners (nCino, Blend, Upstart, every publicly traded core provider in N.America), prestigious investors (e.g. Y Combinator, SixThirty, Horizon VC), and great unit economics.  There are a myriad of benefits to working for a company that wins.
  • Ownership of problems from start to finish
  • Significant customer interaction
  • Your ideas and opinions about the product will matter.  Everyone in our company contributes to our product roadmap.
  • You will learn skills and technologies useful to your broader professional development
  • Remote-first organization that provides geographic flexibility (although all employees must live within the US)
  • Competitive Base Salary and variable compensation package
  • You will watch your work transform an entire industry

About The Role

We are looking for an experienced and dynamic revenue operations professional to oversee the systems, processes, KPIs, and insights that will guide the next phase of Sandbox Banking’s rapid growth.

As our first Director of Revenue Operations, you will play a pivotal role in designing the RevOps charter to support a broader, more holistic view of revenue from Sales, Marketing, Partnerships, Account Management, all the way through to Customer Success. In this dynamic and strategic role, you will collaborate with cross-functional teams to implement best practices, leverage technology solutions, and provide analytical insights to support the various teams driving to hit our revenue targets.

This is a hands-on role, so if you get excited at the prospect of rolling up your sleeves and building the next generation of revenue systems, processes, and efficiencies at an exciting, growth-stage vertical SaaS platform we want to speak with you! Join our team at Sandbox Banking and play a pivotal role in shaping the future of the FinTech industry.

About The Department

This role will lead a new department in order to better align Marketing, Sales, Partnerships, Customer Success, and Account Management Teams. You will be responsible for driving revenue and optimizing performance through effective and efficient sales processes, systems, analytics, and data.

Sales Operations

Coordinate sales forecasting, planning, and budgeting processes used within the sales organization to ensure achievable quotas that align with our financial plans/budgets

Monitor and up-level the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization

Work closely with sales management to proactively inspect sales process quality and prioritize opportunities for improvement

Collaborate with Finance to plan, design and drive ongoing updates to all sales compensation plans (rep and mgmt)
Drive the strategic roadmap and implementation of all sales technology tools in conjunction with our SFDC Admin. Oversee the administration of all sales systems, including CRM (SFDC), sales acceleration, conversational AI, etc.

Define and iterate upon the lead allocations/territories for each of our sales teams to ensure equity and optimal performance

Marketing, Partnerships, and Demand Generation Operations

  • Partner with the Marketing and Partnerships team to align marketing strategies and campaigns with revenue goals
  • Ensure accurate tracking, measurement, and reporting of marketing and lead-generation activities
  • Collaborate on lead management processes to improve lead quality and conversion rates

Customer Success/Account Management Operations

  • Work closely with the Customer Success team to drive customer retention and upsell/renewal strategies
  • Develop and implement Customer Success processes and tools to enhance customer satisfaction and revenue growth
  • Analyze customer lifecycle metrics and develop strategies to improve customer engagement and loyalty

Data Analytics And Reporting

  • Define and manage the key performance indicators (KPIs) and dashboards for revenue operations, working closely with Finance, BizOps, and BI
  • Provide actionable insights and recommendations based on data analysis to support revenue growth initiatives (e.g., new revenue channels, pricing strategies)
  • Regularly report on revenue performance, pipeline health, and forecasting accuracy to the executive leadership team

Qualifications

  • 5+ years experience in a senior revenue operations or sales operations role (or similar) at a high-growth SaaS company
  • Prior experience in building out revenue operations teams at rapidly growing technology businesses
  • Deep expertise in Salesforce, sales acceleration tools (e.g., Outreach, Salesloft), conversational AI technology (e.g., Gong, Chorus)
  • Strong, empathetic leader with the ability to build a high-performing team and collaborative culture
  • Ability to distill complex information into actionable insights
  • Experience with balancing the management of numerous complex projects with urgency
  • Hungry to win, resourceful, and thrives working in ambiguous, fast-paced environments

Compensation

Compensation is commiserate with experience.  Sandbox Banking offers a compensation package including of salary and stock options as well as a competitive benefits package for this position. 
Compensation range for the position is $120,000-135,000 US Dollars annually.

Next Steps

Please email resumes, CVs, and other relevant materials to hiring@sandboxbanking.com along with a brief description of why you’re interested in the role.