FAQ

We’re proud that our customers use Glyue for multiple integrations.  Glyue and its APIs are designed to be reused across projects. Our Solution Templates include:

• Product Origination

  • Autobooking to Core: Consumer Loans, Commercial & SMB Loans, Deposits

  • Loan Doc Gen Integration

  • Collateral Management: Lien Search, UCC Filing, Appraisals

  • Underwriting & Risk Model Integrations

  • Enrollment: Card Issuance, E-Statement, Bill Pay

• Customer Support & Relationship Monetization

  • Bots: Chat, Voice-based IVR

  • Customer 360 in CRM (e.g. Salesforce Real-time & Batch Synchronization)

  • Customer & Account Maintenance from CRM to Core

• Data Warehouse Bulk Transfers

• Banking as a Service APIs: Our most innovative customers are designing and deploying baas transaction, deposit and lending apis for consumption by fintech partners, investors or other banks/cus to access and submit data.

We’ve worked closely with our customers to understand their business and collaborate on integrations to multiple systems and are excited to usher in the new era of financial infrastructure.

Sandbox charges an initial implementation and an annual license fee that includes ongoing support and maintenance. This includes dealing with updates to underlying systems as well as business logic changes to the integrations.

We’ve come up with a custom pricing grid broken down by nCino product family that your sales rep can access.

Typically the total price of a Sandbox Banking integration across its entire contract life including implementation is less than just the 1 year license price charged by competitors like Mulesoft and Informatica.

Glyue is our no-code integration builder for banking. Customers’ business analysts, operations SMEs and data and IT teams use Glyue to configure integrations while being guided Sandbox Banking’s Solution Delivery team and fintech partner. Many of our customers also have internal development teams that use Glyue to complement legacy integration tools. Our training programs take into account customers’ current and desired long-term digital transformation of their workforce.

Security is a core priority — we use multiple technological and operational defense layers to protect client systems and data. We will produce our due diligence packet with the results of our annual SOC 2 Type 2 audits and penetration tests, but feel its critical to view this as an ongoing partnership with the risk teams at our customers. Audit reporting is a Glyue feature

Sandbox Banking is built on Amazon Web Services but by default we don’t store any PII. Data is encrypted at rest and in transit. More complex scenarios including data masking, selective retention, dynamic role & api payload field-based policies can be supported for enterprise and innovation team needs.

Yes (and that’s partly why our customers love us!), we have integration adapters for most of the core processors as well as adaptors for consumer, commercial and mortgage loan origination systems, deposit account opening systems, banking product POS and marketing systems, CRMs, data marts, KYC/AML systems, credit scoring models, data aggregators, ACH processing and chatbots in the North American banking market. Reach out to us for the full list of systems and fintechs we work with.

We’ve connected with cores hosted on premise, by core vendors, or within third party data centers.  To facilitate access, our team works with network administrators to establish site-to-site VPNs adhering to security best practices.  After a network connection exists, each core’s unique middleware solutions are used to accomplish integration objectives. We partner with IT organizations to make sure we fit into or help define their integration-as-a-service strategy. We can offer direct network access to some core provider data centers.

We support all the major cores in use amongst nCino customers. Drop us a note or reach out to your nCino sales rep for the latest catalog. We support Standard cores with packaged pricing and delivery options. Custom cores can be reviewed upon request.

All of them. We have live customers who use Sandbox with their nCino commercial, retail, small business and deposit account modules.

Speed

Automated booking for commercial lending is 10x faster than manual data entry. Without automated booking, retail lending and deposit account origination can’t scale.

Cost / Employee Satisfaction

Automated booking with Glyue is cheaper and provides more employee satisfaction.

Security / Accuracy

Integrations can be continuously monitored and data quality on auto-booked loans/deposits or interconnected applications is higher and continually improves

Customer Satisfaction 

Having real-time customer information leads to a better customer experience

nCino real-time integrations can be built in parallel with nCino implementation or anytime immediately after.

Budget about 2-8 months for the project from contract signing and system access to full multi-product delivery. Get started on getting underlying system access as early as you can! Reach out to us and we can help design your project plan and help you navigate core providers.