Customer support and technical documentation

Through countless conversations with partners we’ve realized that there are several shared problems when it comes to integrations:

  Customers use a variety of banking cores/systems and integrations need to be rebuilt for each one.

  Network architectures are convoluted.

  Integration payload specifications undergo changes.

  There are slow feedback cycles when it comes to working with the business units and different employees within a project.

  Managing updates to systems.

  Internal builds require ongoing maintenance and documentation at the cost of developer hours.

  Customers almost always want custom extensions and integrations to fit their business logic.

Sandbox Banking has solved all of these problems for our partners by:

Having a Standard API template that can be reused across Banking Systems

Handle complexities involved in dealing with a bank or credit union’s underlying network infrastructure

Handle complex financial services integrations that involve custom logic, multiple services, or orchestration

Dealing with changing integration specifications during implementation

Demoing fintech integration benefits to a growing list of banks and credit unions

Help Center

Customer self-service hub for queries regarding live projects, UAT, and more.

Sample APIs

Publicly viewable sample RESTful BaaS APIs available to Sandbox Banking customers and their partners.

Documentation

Publicly viewable platform tutorials, “How-to” guides, reference docs and more.

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24/7 call center with voicemail ensuring prompt same-day follow-up.

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